Please fill out the medical history forms as completely as possible. The information you provide is necessary to create a complete health profile for you. If you have any questions, please make a list and bring it with you to your first appointment.

Appointments
We encourage you to schedule appointments in advance to ensure you receive and retain the time slot you most desire. If you have scheduled appointments in advance and wish to make changes, it is your responsibility to cancel existing appointments. If you are unsure about an appointment, please call the office. If you receive our voice mail, kindly leave a message with your name and number where you can be reached and our staff will call you back promptly.

At times the Center may have abbreviated hours or may be closed for holiday observation. You will be informed of such changes in advance. In the case of inclement weather, office staff will contact you if the office will be closed and to reschedule your appointment.

Parking
There is ample street parking available along Beacon Street. The meters along the sides of Beacon Street have 2 hour limits, while the meters along the middle median have 3 hour limits. Please bring plenty of quarters as local businesses are hard pressed to make change without a purchase.

Cancellation Policy
Our Center requires a minimum of 24 hours notice to cancel an appointment. If you have missed or rescheduled an appointment with less than 24 hours notice, you will be responsible for the full charge of the office visit.

Late Arrivals
We understand that occasionally unforeseen circumstances arise that prevent you from being on time to a scheduled appointment. We unfortunately have time constraints that do not allow for patients being more than 15 minutes late. If you find that you are running late, please call the office to avoid making an unnecessary trip. If possible, we will make every effort to accomodate your circumstances.

Payment and Insurance
The Center is set up for direct pay only. We do not bill insurance companies but are happy to provide you with the documentation you may need to submit for reinbursement. We ask that you pay at the time that services are rendered. Checks and cash are acceptable forms of payment. If a check is returned, a fee of $25.00 will be applied to your account.

Account balances
All account balances, including any additional charges, must be current before treatment will resume. All account balances over 14 days past due are subject to a finance charge.

Needles
This office only uses sterile, disposable needles.

Personal Property
Please keep your valuables with you while visiting the Center. The Center for Complementary Medicine Inc. and your practitioner are not responsible for your lost or stolen personal property while on the premises.

Attire
Loose, comfortable clothing is recommended as Acupuncture therapy involves palpation and treatment of various parts of the body. Draping will be provided to ensure modesty. Please refrain from wearing excessive jewelry, as some metals may interfere with the efficacy of the therapy. In consideration of our environmentally sensitive patients, we ask that your refrain from wearing perfume, strongly scented oils or lotions on the days you visit the Center.

Cell phone and Pagers
For your safety and comfort, we kindly ask that you turn off cell phones and pagers while at the Center. For emergency purposes, you may keep your phone close to your person and in a non-ringing mode.